Service:

Below you can find some Frequenty Asked Questions and Answers:

Ordering:

In all prices Dutch VAT are included.

After your order has been handled, you will recieve a confirmation e-mail which will show you the total price of your order and the shippingcosts.

Payment:

At the moment the only payment method is pre-payment or payment in advance. Payments with creditcard or Pay-pal are not possible yet. You can pay the total amount on the bankaccount of Miniatuurwereld.com.

Sending goods:

The items which we hold at stock can be send in a couple of days. Those we don't have in stock, have to be ordered at the factory and will take some more time. We 'll keep informed by e-mail. (Remember: we have changing stock and : Gone = Gone, specially those items which are going out of collection!!)

Shippingcosts:

The shippingcosts we calculate are the shippingcosts of the TPG Post without any extra. All packages send abroad will be shipped "insured".

Collecting your order:

It is possible to collect your order by yourselves. When this is what you want please mention this with your order. After recieving your order we'll make contact by e-mail or telephone and make the appointment for collecting.

Present:

It is possible to order an article and we send it to someone else for a present. When you tell us in your ordering e-mail as a REMARK, we can arrange it for you! (Rememer: This is posible only when the item required is at stock!!!).

You still have a question?

Please send us an e-mail with your question , look at "CONTACT"